Letter from my terrace in Palma 1 'Señor Alejandro'
Señor Alejandro
Through
the 80s and 90s of the last century and
for four or five years after the year 2000, the immense airport of Palma de
Mallorca could offer something special to the stressed traveller. This was Señor Alejandro.
He was a shoeshine man, and
what a shoeshine man!
I
never actually saw him cleaning shoes.
Whenever I passed by, hurrying
along in harassed airport fashion from check-in to security, he would be
sitting in his chair, which was like a throne and placed on a dais raised above
the floor. The chair was made of black wood
and was cushioned in black leather. The
leather may, in fact, have been plastic, but for Señor Alejandro I am sure that
only leather would have been acceptable.
He
wore a uniform which was dark blue with gold braid on the shoulders. No senior captain of Iberia or British
Airways looked smarter or more impressive.
His hair was dark brown and was always neatly combed. His jacket was
immaculate and his trousers were ironed with a perfect crease. He would sit majestically in the big black
chair surveying the comings and goings of the passengers below him. I often felt that I should stop and bow as I passed
him on my way to security but I always kept walking, trusting that such a lack
of respect would be overlooked.
Sometimes he walked around the
departures floor and the shopping area.
The crowds of tourists loaded with their bags of whisky and perfumes from
the Duty Free normally shouldered others out of their way without a qualm, but
they would step to one side to let Señor Alejandro pass by. Such a man must have just flown his Boeing
747 over from New York and, having finished with all the responsibilities of
the long flight, was now on his way to his five-star hotel.
From time to time he must
have cleaned a pair of shoes, though I never actually saw him at work. How honoured the brave customer must have
felt, seated on the raised throne, looking down on the rest of the world.
Above the chair, on the
pillar behind, was a card with a printed message. I read it each time I passed and soon knew it
by heart. It went like this. “Si das
importancia a tu trabajo, tu trabajo te devolverá el favór.” In
other words, “If you give importance to your job, your job will return the
favour to you.”
A few years
ago, when Señor Alejandro was in his heyday, the old airport was closed and an
immense, modern airport took its place. New terminals were built and the old ones were
enlarged. Everything changed. The airport was now ready for the
mass tourism of the 21st century.
It is to the eternal credit of the Airport Authority that they allowed Señor
Alejandro to remain and, furthermore, they gave him the most strategic place
for his chair, which all passengers had to pass as they made their way to
Departures.
A year
or so ago I took a flight to England and I saw that the chair was empty. I looked twice to make sure. But there it was. An empty chair. Señor Alejandro was nowhere
to be seen. ‘He must be on one of his
tours around the Duty Free. That’s
what’s happened’ I thought. On my return
journey I looked again and the chair had gone.
It had disappeared, leaving an empty space, and now there is nothing
exceptional in the enormous airport.
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